[Questions Answered!] When will these be available for sale on the website?
over 3 years ago
– Tue, Sep 22, 2020 at 11:27:51 PM
Hail Adventurers!
We’re working tirelessly and are focused on getting everyone's orders fulfilled ASAP.
For those who chose to receive the Andrar's Fury with Gold Numbering, we will be sending out the store credit within the next few weeks.
Also, some folks have asked us when these will be available for sale on our website. Here's what we recommend:
1) Go to this collection page: https://www.skullsplitterdice.com/collections/kickstarter-2020-celebration-collection
2) Click on the dice set that you're interested in purchasing once available.
3) Once on the product page, click the "Notify Me When Available" button and enter your email. Here's an example:
*There will be a limited amount of dice sets available for sale, if you want to be the first to know, make sure you subscribe to get notified!
** As always, if you have issues with your pledge, the fastest way for our team to respond is by directly emailing us at [email protected]. We stand by our 100% satisfaction 30-day guarantee for our dice. Any customers that are unhappy with them for any reason may return them for a full refund.
Adventure Awaits!
[SHIPPING UPDATE] If You Have Issues with Your Pledge
over 3 years ago
– Fri, Sep 18, 2020 at 09:57:16 PM
Hail Adventurers!
If you have issues with your pledge, the fastest way for our team to respond is by directly emailing us at [email protected]. We stand by our 100% satisfaction 30-day guarantee for our dice. Any customers that are unhappy with them for any reason may return them for a full refund.
Thank you again for your support,
- The SkullSplitter Dice Team
[IMPORTANT] Email Survey sent to backers who ordered Andrar's Fury
over 3 years ago
– Fri, Sep 11, 2020 at 08:18:44 PM
Hail Adventurers,
We have sent out an email today to backers who have ordered the "Andrar's Fury" dice set.
The email contains a button that links directly to a survey. On the survey, you can choose one of two options, as well as pictures for both options.
Rest assured that this is not a phishing email and has been sent from us (SkullSplitter Dice).
If you are one of those backers and received the email, please complete the survey ASAP, we'll need all responses by Friday, Sept 18th.
Thank you again for your support!
Adventure Awaits! - Luke
[SHIPPING UPDATE] We are beginning to ship some orders!
over 3 years ago
– Wed, Sep 09, 2020 at 06:09:07 PM
Great News...We’re starting shipping on some orders!
We expect this to take us at least a couple of months due to the volume of backers.
If you still need to update your shipping address please email us directly at [email protected]
*If you're address is not correct, there is no way for us to ensure that your package will get to you once shipped out.
[FINAL NOTICE] MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT!
over 3 years ago
– Fri, Sep 04, 2020 at 06:51:23 PM
Hail Adventurers!
We’re expecting to be shipping earlier than expected! (we originally estimated to be shipping by February 2021, but we should be shipping in the next couple of months).
You have only a couple of days left to update your shipping address if needed (Saturday, Sept 5 by Midnight EST).
The Kickstarter dice sets and add-ons should be shipped out over the next couple of months, however, there are always unexpected delays that can occur from this point forward. We will be sure to update everyone if any such delays do happen.
***TO UPDATE your shipping address, use the link below and then input the email address you used for Kickstarter: https://skullsplitter-dice-2020.backerkit.com/
